Frequently Asked Questions - Automotive Services

Car Repair & Service

Car Repair & Service

FAQ Essential Service - Basic Vehicle Inspection

Yes, we always take the time to walk customers through exactly what will be done to their car during a service. This is to ensure you understand what we do and why we do it. If you have any questions or concerns, you can always speak to one of our friendly team members.

Most relatively new vehicles should be serviced every six months, or 10,000km (whichever comes first). Keep in mind, however, if you drive an older car, or you drive in harsh conditions, it is recommended that you have it serviced every three months or 5,000km.

Regular servicing by a qualified team such as 1stop rentals is a great way to keep your car running like a dream. However, if a problem or issue arises and doesn’t go away, a thorough inspection followed by necessary repairs may be required. We always advise customers as to the best course of action based on the condition of their vehicle.

FAQ Logbook Services

This depends entirely on your vehicle. A logbook service is ideal if your car is still covered under warranty, as it follows the manufacturer’s guidelines to a tee, ensuring your warranty is valid. If, however, your car is no longer under warranty, a basic service takes into consideration the entire condition of your vehicle and may include repairs if necessary.

For newer vehicles, we recommend servicing at the interval recommended by the manufacturer. Older vehicles, and those regularly driven on rough terrain should be serviced more frequently: we recommend every three months, or 5,000km.

By booking a 4wd service with 1stop rentals, we will detect any issues within your car before any lasting damage occurs. If, after your 4wd service, your vehicle is still experiencing problems, you can get in touch with an expert mechanic at 1stop rentals. Our mechanics will be able to perform a full in-depth inspection of your vehicle and recommend the best course of action to return your car to the correct safety standards.

FAQ Tyres

The cost of a car tyre replacement varies depending on a number of factors, including the size of the tyre, the brand of the tyre, your vehicle type, and how many tyres you’re replacing. For small cars, tyres can start at below $100 each. Get in touch with us online for a free quote, or call us on 13 64 32.

Most tyres have a lifespan of 3 to 5 years, which is generally the same timeframe that the manufacturer’s warranty covers. Even if you don’t use your vehicle regularly or it’s been sitting idle, the rubber compound in the tyres begin to break down over time. If it’s been a while since your last car tyre replacement, contact 1stop rentals today.

Your tyres should be replaced every few years, even if your vehicle is not used regularly. However, if you notice any abnormalities, including screeching tyres, punctures, or vibrations while driving, you may need a tyre replacement sooner. The expert car mechanics at 1stop rentals can provide a comprehensive diagnosis of the issue and recommend the best course of action.

FAQ Vehicle Diagnostics

The average cost of a car diagnostic service ranges from $40 to $200. The final price may vary depending on your car model.

A car diagnostic test usually takes around 20-30 minutes to run. However, the service duration also depends on the number of tests that are required for your car.

Your specialist will run a series of tests to evaluate specific components and systems in your car. This check will quickly identify any car issue and enable your specialist to repair or replace any worn-out parts. This information is written based on research. Please confirm if it aligns with your offerings.

FAQ Car Brake Services

Typically, your brakes should last around 8 to 12 years. The best way to extend the lifespan of your brakes is to conduct regular maintenance to prevent any issues. If you are experiencing changes in your car’s braking performance, then your brake components may be wearing out.

There are numerous factors that may cause your brakes to produce squeaking noises. You may have issues with the brake pads and discs, the callipers, the rotors, or the wheel bearings. Regardless of the source of the issue, the squeak indicates that your brakes aren’t working correctly. We recommend reaching out to a specialist to identify the problem.

A soft and spongy brake pedal indicates brake components that aren’t working correctly. If this situation occurs when you’re driving, it’s best to stop to avoid getting into dangerous situations or causing further damage to your brakes. You should schedule an inspection as soon as possible.

FAQ Car Exhaust and Muffler Repair and Service

In short, no. The exhaust system is comprised of several pipes, and the exhaust is just one of them. The purpose of the exhaust is to convert the car’s emissions safely, while the muffler works to muffle the engine’s sound.

A soft and spongy brake pedal indicates brake components that aren’t working correctly. If this situation occurs when you’re driving, it’s best to stop to avoid getting into dangerous situations or causing further damage to your brakes. You should schedule an inspection as soon as possible.A tell-tale sign that you may need your car’s muffler repaired is in the sound. A failed muffler will produce a much louder noise, and a rattling sound may indicate that the muffler has come loose. If you’re unsure if your muffler has gone bad, bring your vehicle to 1stop rentals for a thorough inspection by our expert car mechanics.

A car muffler comprises various channels, tubes and holes that work together to direct gas and reduce the pressure on the exhaust. The muffler reduces the sound emitted from the engine and can also combine sound waves to cancel them out, making for a quiet, smoother-sounding drive.

FAQ Car Batteries

All vehicle owner’s manuals will contain information about what size battery your car needs. Your experienced mechanic at 1stop rentals can also advise on the type of battery to fit your car make and model. A healthy car battery can keep you and your car safely on the road, and we want to ensure that you’re fitted with the right one.

When you choose 1stop rentals for your car battery replacement, you’re covered under our National Guarantee for peace of mind. Some manufacturers may also provide an additional warranty for car batteries. If you have any questions about your car battery, get in touch with our friendly team today.

Depending on the climate and your driving patterns, most car batteries last between three to seven years. We recommend replacing your battery once its capacity has dropped below 12 volts – which happens to most batteries within this time period. If you’ve noticed that your battery is running low, contact the 1stop rentals team today.

Stop/Start batteries, also known as ‘idle stop and go batteries’, operate by turning off the engine automatically when your vehicle comes to a pause, such as at a red light. This helps conserve battery fuel so you’ll get the most life out of your car battery. With most vehicles already using Stop/Start technology, 1stop rentals can fit a car battery that keeps you on the road longer.